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FAQ

Questions we hear most

Straight answers about what we do, how we work, and what it's like to switch IT providers. If yours isn't here, call (530) 593-2296.

About Toben Technologies

What does Toben Technologies do?

Toben Technologies is a veteran-owned IT firm based in South Lake Tahoe, California. We provide managed IT services, cybersecurity, healthcare IT consulting, and AI and automation for small businesses, healthcare organizations, and government agencies.

Where are you located, and what areas do you serve?

We're based in South Lake Tahoe, California. Most of our work is delivered remotely, so we support clients across the United States, with current clients from California to Florida.

Is Toben Technologies veteran-owned?

Yes. Toben Technologies LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB), founded and led by Jason Roberts, a former Army CIO. For government buyers, our UEI is E5PWWK1K5NR4 and our CAGE code is 970X5.

Who leads the company?

Jason Roberts, President and CEO. He holds the CPHIMS certification and has more than 20 years of healthcare IT leadership, including serving as an Army CIO and a hospital CIO.

Managed IT and security

What's included in managed IT services?

Help desk support for your staff, monitoring and patching of your devices, Microsoft 365 administration, endpoint and email security, multi-factor authentication, vendor coordination, and a quarterly review.

How much do managed IT services cost?

It depends on the number of users and devices and on your security and compliance requirements. After a free consultation and assessment, we give you a written proposal with a defined scope so you know what you're paying for.

We already have an IT provider. How hard is it to switch?

It's a planned handoff. We document your environment, coordinate with your current provider to take over accounts and vendor relationships, install our tools, and address the most urgent gaps first. Your staff keep working throughout.

Do you support Macs and Google Workspace, or only Windows and Microsoft?

Both. We support Windows and Mac environments and manage Microsoft 365 and Google Workspace. We also handle migrations between them.

Do you take one-time projects, or only ongoing contracts?

Both. Besides ongoing managed services, we take on projects such as Microsoft 365 migrations, security assessments, and multi-factor authentication rollouts, and we provide staff augmentation when you need an experienced person on site.

Healthcare and government

Do you work with healthcare organizations?

Yes, healthcare is our specialty. We support hospitals, medical practices, and behavioral health providers, and we help them meet the HIPAA Security Rule through risk analysis, technical safeguards, and documentation.

Do you work with government agencies and prime contractors?

Yes. We work as a prime contractor, subcontractor, or teaming partner on health IT, managed IT, and cybersecurity work. See our government contracting page for company identifiers and capabilities.

Getting started

How do I get started?

Call (530) 593-2296 to schedule a free consultation. We'll talk about your current setup and what you need, and tell you plainly whether we're a good fit.

Still have a question?

Call us. You'll talk to someone who can actually answer it.